From my time at Nokia, I've seen the 99% positive and

From my time at Nokia, I've seen the 99% positive and

22/09/2025
18/10/2025

From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.

From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and
From my time at Nokia, I've seen the 99% positive and

Host: The neon haze of the city shimmered like data pulsing through a nervous system — streets alive with movement, screens flickering on every surface, voices from devices blending into the night air. It was past midnight, and yet the world refused to sleep.

Inside a glass-walled bar overlooking the harbor, the hum of conversation was soft but constant — punctuated by the sound of notifications, digital chimes, and the clink of glasses. In the corner booth sat Jack, his phone glowing faintly beside him, casting blue light across his tired face. He stared at it not as a tool, but as a mirror.

Jeeny entered quietly, her coat glistening from the rain outside. She spotted him immediately, her steps light, deliberate. Sliding into the booth, she placed her own phone face down on the table.

Jeeny: “Jan Chipchase once said — ‘From my time at Nokia, I’ve seen the 99% positive and occasionally negative impact that communication tools can have on people.’

Jack: “Ninety-nine percent, huh? That’s generous.”

Host: The lights above flickered, reflecting off the rain-streaked window beside them. The city beyond pulsed — towers, traffic, and the faint hum of invisible connections tying millions together.

Jeeny: “Maybe he’s right, though. Think about it — these tools connect us in ways that were impossible before. A phone call across oceans. A message from someone halfway across the world. The miracle of communication.”

Jack: “Miracle?” He chuckled dryly. “I call it dependency. We’ve mistaken connection for communion. Everyone’s talking — no one’s listening.”

Jeeny: “That’s not the tool’s fault. That’s us. You can’t blame the language for how it’s spoken.”

Jack: “But the tool shapes the speaker. That’s what you’re missing. The more we use them, the more they use us. Every vibration becomes a craving. Every notification, a hit of validation.”

Jeeny: “And yet, without them, half the world would be voiceless. Think of protestors in Tehran, teachers in villages, families scattered by war. A signal — a single signal — can mean survival.”

Jack: “Sure. But it also means surveillance. The same tool that liberates you today can enslave you tomorrow.”

Host: A soft rain began outside, the droplets racing down the glass in streaks of silver. The sound was like static — distant, rhythmic, almost electronic. Jeeny turned to look out at the skyline.

Jeeny: “Do you ever think about what communication really is, Jack? It’s not just exchange — it’s empathy, echo. Chipchase saw both sides. The 99% isn’t a statistic — it’s faith. Faith that connection, in its essence, is good.”

Jack: “Faith? No. It’s habit. We call it connection, but it’s consumption. You think we’re sharing ideas — we’re just trading attention.”

Jeeny: “Then maybe it’s the intention that matters. The same device that spreads hate can spread hope. It’s not the phone that’s broken — it’s the human hand that holds it.”

Jack: “You sound like an optimist in an age of algorithms.”

Jeeny: “Someone has to be.”

Host: The bartender passed by, placing two drinks on the table — a dark espresso for Jack, green tea for Jeeny. The steam rose between them like the quiet breath of thought.

Jack: “You know what I think, Jeeny? Chipchase saw too much good because he built the system. It’s hard to see the cracks in the glass when you helped design it.”

Jeeny: “Or maybe he saw them and still believed it was worth building. That’s courage — to recognize imperfection and create anyway.”

Jack: “Maybe. Or maybe it’s denial. You ever wonder what we’ve lost to convenience? We talk faster, but feel slower. We scroll through empathy like headlines.”

Jeeny: “And yet, we still reach out. Even through the noise, people find each other. Isn’t that worth something?”

Jack: “It is. But connection without presence is like speaking into a storm — loud, endless, hollow.”

Host: Jeeny leaned back, her eyes softening. The reflections from the screens outside painted moving shapes across her face — advertisements, messages, faces of strangers passing by.

Jeeny: “You know what I think he meant by that ninety-nine percent? That for all our mistakes, we still want to be known. Every text, every post, every call — it’s just a signal flare saying, I’m here. Please see me.

Jack: “And the irony? The more ways we have to say it, the less we’re heard.”

Jeeny: “Maybe. But without those flares, the dark wins.”

Host: The bar’s door opened, letting in the faint buzz of the city — the overlapping voices of people speaking into phones, laughing, arguing, existing in fragments of sound and light.

Jack: “So you believe communication saves us.”

Jeeny: “I believe it reminds us we’re worth saving. You call it dependency; I call it evolution. We’re still learning how to be human with new tools.”

Jack: “And how many generations does that take?”

Jeeny: “As many as it needs. Humanity’s slow, but it adapts. We survived fire, industry, war — we can survive Wi-Fi.”

Jack: “You sound almost proud of it.”

Jeeny: “Because it’s proof that we’re still trying. Every message, every emoji, every awkward video call — they’re all attempts at intimacy in a world that moves too fast.”

Host: Jack smiled faintly, the kind of smile that carries both cynicism and surrender. He picked up his espresso, staring into the dark liquid before taking a slow sip.

Jack: “Maybe you’re right. Maybe connection, even flawed, is better than isolation. Maybe the tools just amplify what’s already inside us — the good, the broken, the desperate.”

Jeeny: “Exactly. Technology doesn’t create humanity; it reveals it.”

Jack: “And sometimes what it reveals isn’t pretty.”

Jeeny: “But it’s real.”

Host: The rain outside eased into a mist. The city lights blurred in the condensation, turning into halos of color — blue, red, gold. The noise from the harbor softened, and the faint chime of a notification broke the quiet.

Both of them glanced at their phones — reflexively, simultaneously — then met each other’s eyes and laughed.

Jack: “See? Ninety-nine percent good.”

Jeeny: “And the one percent?”

Jack: “This.” He gestured to the space between them, the moment broken by instinct.

Jeeny: “Then maybe that’s the challenge — to keep the ninety-nine human.”

Host: The camera pulled back, leaving them there — two silhouettes framed by city light and reflection, caught between connection and solitude, between technology and touch.

Outside, the rain stopped entirely, and the neon signs blinked their messages into the wet night:
CONNECT. SHARE. LIVE.

But inside, the truth was quieter — that connection, real connection, still required silence, eye contact, and the courage to look up.

And as the scene faded, Chipchase’s words lingered like static and signal both:

that communication is not invention —
it’s revelation.

Host: The city thrummed on,
its digital heartbeat alive with billions of small human hopes —
each message, each call, each moment
a reminder that even through glass and code,
we are still reaching for one another.

Jan Chipchase
Jan Chipchase

Businessman

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