I've never felt like I was in the cookie business. I've always

Opening Scene – Narrated by Host
The café was cozy and quiet, a gentle hum of conversations filling the space. Jack sat at a table near the window, his coffee untouched, his thoughts drifting. The late afternoon light bathed the room in a soft glow, and there was a sense of peaceful reflection in the air. Jack's mind seemed to be circling around the concept of business, purpose, and the deeper value of what we offer to the world.

Across from him, Jeeny noticed the distant look in his eyes. She could tell he was processing something deeper, perhaps about the way work and passion intersect. This seemed like the right moment to share a thought—a quote that connected purpose and experience in an unexpected way.

Host: The subtle murmur of the café softened as Jeeny spoke, her voice cutting through the silence with the intent to offer something that would challenge Jack’s current thoughts. The conversation was about to shift toward something deeper—something about how we define the value of what we do, especially in work and life.

Character Descriptions
Jack
In his early 30s, Jack was someone who often questioned the deeper meaning behind the work he did. His grey eyes reflected a sharp mind, always analyzing the balance between practicality and passion. Jack appreciated the idea of creating meaningful experiences, but he often found himself caught between the need for results and the desire to make a real impact. His voice was steady, but he was always searching for ways to align his work with his values.

Jeeny
Late 20s, Jeeny had a natural understanding of the way people’s emotions and experiences shaped their lives. Her dark eyes were perceptive, always noticing how the smallest details could transform an experience. Jeeny believed in the power of what people do to make others feel—whether that was through business, art, or relationships. Her voice was calm but firm, always leading conversations toward understanding the deeper truths about life and work.

Host
The silent observer, attuned to the underlying currents of the conversation. The Host understood that sometimes the most profound insights came when people reflected on the deeper purpose behind their actions—whether it was in work, relationships, or the way they saw the world. Jack and Jeeny were about to explore this idea, questioning the true meaning of what we offer and how we create impact.

Main Debate

Jeeny: She set her coffee cup down gently, her voice soft but focused. “Jack, I came across a quote by Debbi Fields the other day, and it really made me think about how we see our work and what we provide to others. She said, ‘I’ve never felt like I was in the cookie business. I’ve always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.’ What do you think of that?”

Jack: He looked up, his expression thoughtful. “I love that. It shifts the focus completely. It’s not about the product—it’s about what the product represents, what it offers to people. She’s saying that it’s not about selling cookies; it’s about creating a positive experience, a feeling that people walk away with. It’s about connecting with people on a deeper level than just fulfilling a basic need.”

Jeeny: “Exactly. I think we often get caught up in the idea that our work is about what we produce, about the tangible outcome. But Debbi Fields is saying that what really matters is the emotional impact. She’s not selling a product; she’s selling a feeling, a moment of joy and happiness. And that’s what people remember—they remember the experience, not just the cookie.”

Jack: “That’s powerful. It makes me think about the work we do—how much of it is about the outcome and how much is about the experience we create for others. Sure, a cookie is the end result, but it’s the joy, the warmth, the comfort people feel when they eat it that’s the real product. It’s not about the item; it’s about how the item makes people feel.”

Jeeny: “Exactly. So much of business and life can become about the tangible—what we’re producing, what we can touch and see. But the emotional experience we create is just as important, if not more so. The best businesses, the best relationships, and the best moments in life are the ones that make us feel something. The thing that people buy isn’t the product—they buy the experience, the emotion behind it.”

Host: The atmosphere in the café seemed to shift as the conversation turned deeper. Jack’s expression softened, as if a new perspective on work and purpose had opened up. The idea that success wasn’t just about the physical product, but about the experience and emotion behind it, was starting to take root.

Jack: “I think I’ve always focused too much on the product—what I’m actually doing, what’s being produced. But Debbi Fields’ approach is a reminder that it’s not just about the product; it’s about the impact you make. People remember the joy they feel, not just what they buy. That’s what creates lasting value.”

Climax and Reconciliation

Jeeny: “Exactly. When you create a positive experience, whether it’s through business, art, or relationships, you’re creating something people will hold onto. The product is almost secondary—it’s the feeling people walk away with that truly matters. That’s how you build a connection that lasts.”

Jack: “It’s funny, I’ve always thought of success in terms of tangible results, but what I’m realizing is that the real success is in creating emotion—in making people feel something that stays with them long after the moment is over. That’s the kind of impact I want to have, and that’s what truly makes the work worthwhile.”

Jeeny: “Yes. The real beauty of work—of any work—is how it makes people feel. It’s about creating experiences, memories, and emotions that go beyond just the physical or material. That’s what makes work meaningful—it’s the joy, the connections, the moments of happiness you create for others.”

Host: The light in the café seemed warmer now, the earlier tension replaced with a quiet understanding. Jack had come to realize that work wasn’t just about producing something tangible—it was about creating an experience, an emotional connection. The true value of what we do is in the impact it has on people, the way it makes them feel, and the lasting memories it creates.

Outside, the world continued at its usual pace, but inside the café, Jack had found a new perspective on what it means to work with purpose. True success wasn’t about what you sell—it was about the experience you provide, the joy and happiness you bring into the world.