The fact that millennials are fast at communication and expect

Host: The room was calm, the soft glow from the lamp adding warmth to the space as Jack sat with his phone, scrolling through a news article. Jeeny, sitting across from him, noticed the thoughtful look on his face and set her own book aside, curious about what had caught his attention.

Jeeny: (gently) “You seem lost in thought. What’s going on?”

Jack: (looking up with a smile) “I was just reading something from Caroline Ghosn. She said, ‘The fact that millennials are fast at communication and expect transparency and don't feel comfortable with hierarchy gets interpreted as us being impatient or entitled. These traits are perfectly normal given that we're the first digital natives.’ It made me think about how often people misunderstand millennials — how we’re so connected to technology and expect things to happen quickly, but those qualities aren’t about being entitled. They’re just a reflection of the world we’ve grown up in.”

Host: Jeeny leans forward slightly, her expression intrigued as she processes what Jack has shared. The conversation feels deeper now, like a shift in perspective has occurred.

Jeeny: “That’s such a great point, isn’t it? People often look at millennials’ preference for fast communication and their discomfort with hierarchy as a flaw, something to be critical of. But it’s not really about impatience or entitlement; it’s about adaptation to the times. We live in a world where information is at our fingertips, where we expect quick access and openness. It’s just the way things are now.”

Jack: (nodding) “Exactly. It’s a natural result of growing up in the digital age, where everything is immediate. For millennials, expecting transparency and efficient communication isn’t an attitude of entitlement — it’s just the way the world has always worked for us. We’ve had access to information instantly, and that shapes how we interact with the world.”

Host: The room feels quieter now, the understanding that context matters when it comes to judging generations. Jeeny sits back, her fingers tracing the edge of her cup as she reflects on the deeper implications of Ghosn’s words.

Jeeny: “It’s interesting, because older generations might see these qualities as impatience, but for millennials, it’s just about efficiency. Why go through a lengthy process or wait for answers when everything can be so immediate? It’s not entitlement — it’s simply about optimizing how we communicate and get things done.”

Jack: (thoughtfully) “Right, and it’s not just about impatience with hierarchy, either. It’s about wanting to be part of the conversation, to have open access to information, to feel that your voice matters. Millennials are used to a level of connectivity and transparency that wasn’t available before. And the idea of having authority that isn’t questioned, or structures that don’t allow for feedback, feels foreign to them.”

Host: Jeeny smiles softly, a sense of understanding settling in the room. The idea that technology and the digital world have reshaped how millennials think and interact with society, and how that shift is often misunderstood, feels like an important realization.

Jeeny: “Maybe the challenge is finding a balance between these new ways of thinking and the more traditional structures. It’s about recognizing that the fast-paced, transparent, and open approach of millennials isn’t a negative thing, but a reflection of the world we now live in.”

Jack: (nodding) “Yeah, it’s about adapting to the times. The way we communicate and work may look different, but that doesn’t mean it’s wrong or bad. It’s just a different way of doing things that’s shaped by the digital age.”

Host: The conversation grows quieter now, both of them reflecting on the way different generations are shaped by the tools and experiences available to them. Caroline Ghosn’s words are a reminder that generational differences often stem from the ever-changing context of the world — what may seem like impatience or entitlement is often simply a reflection of how we adapt to the technology and environment we grow up in.