The key to high-quality communication is trust, and it's hard to

The key to high-quality communication is trust, and it's hard to

Ben Horowitz
22/09/2025
22/09/2025

The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.

(1 evaluate)
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
The key to high-quality communication is trust, and it's hard to
Ben Horowitz
Ben Horowitz

English - Businessman Born: June 13, 1966

With the author

In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.

Ben Horowitz

With communication technology in general, there's a kind of certain critical mass of people. Once you get to 15% of the world's entire population using one communication technology, that's a big deal. It's beyond the theoretical at this point. The people who think it's a fad have probably not been paying that much attention.

Ben Horowitz

Hire sales people who are really smart problem solvers, but lack courage, hunger and competitiveness, and your company will go out of business.

Ben Horowitz

Most companies that go through layoffs are never the same. They don't recover because trust is broken. And if you're not honest at the point where you're breaking trust anyway, you will never recover.

Ben Horowitz

In all the difficult decisions that I made through the course of running Loudcloud and Opsware, I never once felt brave. In fact, I often felt scared to death. I never lost those feelings, but after much practice, I learned to ignore them. That learning process might also be called the courage development process.

Ben Horowitz

By far the most difficult skill I learned as a C.E.O. was the ability to manage my own psychology. Organizational design, process design, metrics, hiring and firing were all relatively straightforward skills to master compared with keeping my mind in check.

Ben Horowitz

It is very helpful to me, in my job, for people to know me better. A lot of that is, it's a communication job.

Ben Horowitz

As a company grows, communication becomes its biggest challenge.

Ben Horowitz
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